CLIENT TESTIMONIALS

CUSTOM INTERIOR DÉCOR

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“Absolutely wonderful. We found this place online after our regular upholsterer was unavailable. Wow! They are fantastic! They pick up and deliver and are very professional. The word is stellar and done in a very timely manner. You will not be disappointed. We will definitely be using them again”

- Jill Alter

“I have used Mill End Shops for years to reupholster and make pillows for my home. Both of the sofas they did for me have been fabulous, but this last sofa and ottoman they reupholstered was a huge job and the work they did was beautiful and perfect. I couldn’t believe how it matched up to the original quality of the sofa! My fifteen year old sofa looks brand new, and even better than brand new because i was able to choose my own fabric which no other stores would have had nearly as nose of a selection. I would go back and highly recommend this store!”

- Mia W.

“Elliot at Mill End Shops was so very kind and helpful and spent the time to ensure I had the proper knowledge to get my curtains perfect. He really went above and beyond to provide excellent customer service. Even from the very beginning when I called to ask about store hours, he was so nice. He asked my name and greeted me when I entered the store. You can tell he takes pride in his business and will make sure you are satisfied before you leave. If you want the true personal touch, I recommend coming here”

- R.T.

“Mill End Shops is a fabulous company that does upholstery and so much more! I worked with Lorraine to redo my extremely old and sun damaged living room chairs. All the fabrics were excellent. My chairs were picked up from my home and delivered brand new! Thank you Elliot and Mill End!!! Love my blue chairs!!!”

- Katie McGuiness

“Svetlana and her team were great to work with in reupholstering our couches with leather. The color and quality were great. When we wanted firmer cushions, they swapped out for firmer foam no questions asked.”

-Jasmine S.

“Mill End Shops did a great job during the COVID 19 closures- someone dropped off books of samples after a phone discussion; gave me a good price for a sofa and two chairs; and my old furniture now looks great in my new home! So glad they helped me get this done!”

- Kathy S.

“Helpful and friendly.”

- Lenora D.

“Mill End Shops has very high quality service, installation and drapes & blinds. You will walk away happy, with excellent looking and working drapes or blinds that really tie the room together”

- Garrett B.

“I could not be happier with the service and products that I received from the Annapolis location. They always provide top notch service.”

- Charles K.

“Thank you so much for the work on the bench. We love it. We wanted to keep the bench for sentimental reasons and we weren’t sure how it would turn out. I have been putting off doing it because of the price but was hoping that in a time business weren’t open it might be a good time to spend money. You all did a great job and it really is appreciated. Thanks for the lovely work!”

- Josephine C.

"The custom cushions for my gazebo deck furniture are beautiful! Lydia is an extremely skilled designer. I went to numerous shops all over the area and none were able to help me figure out how to find a right 3rd fabric (that had worn out) to match with 2 existing fabrics. The room look great! She was so responsive and organized. The fabrics were all very high quality and reasonably priced. The tailoring job was of the highest level. I recommend that store now to all my friends! Thank you Lydia!"

- Anne M.

“We purchased draperies, sheers, blinds, a roman shade, and a window seat cushion with coordinating pillows from Mill End Shops' Fairfax location. We were impressed with the wide array of high-quality fabrics from which we could choose. Our saleswoman Eugenia was very knowledgeable and spent the time to help us select the right patterns and materials to fit our space.  The installer was a consummate professional and even managed to hang our new curtains without moving the Christmas tree that was obviously in his way. He wore shoe covers while inside, cleaned up behind himself, and even took the time, when asked, to discuss possible paint colors for the wall before leaving. All in all, a very pleasant experience.”

- Kathy S., Hernson, VA

“Thank you for your professional customer services during this Virus conditions. The drapes are elegant and has transform my family room. Your installer is experienced and has sense for detail. He always have a backup plan if needed. 

He is to be commended. I am recommending my associates to you.

I have other window dressings to be done also(my bucket list).”

- Veronica W.

“Did great work in the timeframe I needed and picked up/delivered my furniture at my house.”

- Christy J.

“After waiting almost three months for my new bedroom drapes (because of COVID-19), I have to say the wait was well worth it. The drapes are beautiful. They are perfect and achieve the look I was trying for. The installation went smoothly and the installer wore a mask and did not leave anything for me to have to clean up. I would definitely use Mill End Shops again and again”

- Patricia W.

“'I’ve used Mill End Shops for a variety of home projects. I really love the pieces we made!!! My family has been using them over the years and I can't say enough good things about them. They have been in business since the 1930's!!

- Katie L., Killeen, TX

“Oh my goodness, my chairs were falling apart and I could not figure out what to do. I stumbled upon this website, made a call and received an appointment the same day. Picked my fabric and received new chairs in less than two weeks. Couldn’t ask for a better experience.”

- Ms. Laing-Wright

“It was a very good experience. I did not feel pressured to purchase anything. I thought they were really concerned with doing a good job, which they did. We love are drapes and roller shades.”

- Reginald T.

“Our salesperson Lydia was very helpful in picking out the right window covering and designing a custom covered headboard. The gentleman who did the installation was always punctual, careful and did a wonderful job.”

- Jessica L.

“Dave was very friendly and did a very good job reinstalling my drapes.”

- Gary M.

“Very happy with my newly upholstered club chair and ottoman! Excellent workmanship and love the fabric. They also created a cushion for a chair with a caned seat that could not be re-caned. It was a tricky job that I had taken several other places without luck, but Mill End figured it out and did a great job. Great customer service and easy to work with. I know they have lots of customers, but they make you feel like you’re the only one!”

- Sherry M.

“Very happy with the work completed”

- Olga R.

“Beautiful work - excellent and good customer service”

- Devera R.

“I am extremely happy with the new cushions for my porch furniture made by Mill End Shops in Bethesda.  They had a large selection of outdoor fabrics, and the final product turned out wonderfully.  I couldn't be happier!”

- CPC

“From the selection of the fabrics to the delivery of the furniture, everyone at Mill End Shops was easy to work with. They did a fabulous job.”

- Elsie K.

 “I received the most beautiful blue fabrics from Mill End Shops ,My entire family shops there now”

- Alfred Alexander

"Personable service and wide selection."

- Anne Johnson

"Great service and expertise"

- Tamyla Abraham

"Excellent! I had 6 kitchen chairs re-upholstered by Mill End. They did a superb job!"

- Carolyn Winter

“I'm an Interior Designer and I highly recommend Mill End Shops. Elliot was very responsive and professional and I love how this project turned out.”

- Breanna H.

"This shop has a great selection of fabrics, with lots of vivid colors and lavish designs. A good place for people who like fabrics, indeed."

- Thomas Chilton

“I couldn't be more pleased! I inherited the chairs from my aunt who loved art and antiques and Mill End came up with a wonderful choice that suited the room's decor and honored her spirit. They did an expert job with the upholstery and matched the pattern to the shape of the chairs perfectly. I am very very happy with their work and would use them again.”

- RL

"I don't typically write reviews about any companies, but Mill End Shops has been just AMAZING! My husband and I have been returning customers of Mill End Shops. We have ordered draperies and sheers from them and we absolutely love it! The work has been completed extremely fast with high-quality materials. Everybody was super nice and helpful there. We definitely recommend Mill End Shops to anybody who is looking for a great custom interior decor company. YOU WILL NOT REGRET IT!"

- Karina Shchetinina

“We were referred to Mill End Shops by a long time customer and happy that we were! We needed to have 14 chairs for our office recovered. The chairs were in good shape but didn't match our new location. They came out with so many beautiful fabric choices. I thought it would take longer to choose from so many but she made some recommendations and in no time we had what we wanted. The chairs were picked up in 2 batches to be done and before I knew it they were ready. They look beautiful. From the initial meeting to the last chair delivered everyone we dealt with was professional, kind, and simply GREAT! We now have a go to for the next project.”

- Nancy G., Herndon VA

"On our first visit, we purchased a lovely comforter, pillows and bolster.  The onsite team was helpful, patient and understood what we wanted. The first comforter was designed to be very minimal, crisp and not frumpy. The team delivered, we were very happy. The second visit we purchased a comforter to coordinate with the pillows from the first visit. The pillow fabric was so nice, we decided that another comforter of different fabric would be perfect. We discovered a beautiful coordinating fabric for the pillows. With our fabric selection, the attention to detail and skillful technique of the fabricators, the second comforter is beautiful and absolutely sumptuous! Great customer service for both visits. Looking forward to our next purchase!"

- Suwane P., Woodbrdge VA

"The upholstered pieces that they did for me came out beautiful. I had my own fabric which they had no problem using and the pricing was about the best that I found! I will use them again!!"

- Bronya Clark

"Skeptically we went to Mill End shops looking to reupholster a sofa we really like. We had a quote from a place on 14th street and were concerned with fabric quality and cost. We met with Maria at the Rockville location and she spent a lot of time with us to find the perfect fabric (cat friendly) which was perfect for our sofa.  After a bit of trepidation we went forward and we couldn't be happier. The sofa looks better than the show piece couch which we used as our inspiration. For half the price of the show couch we were able to keep our designer couch with a ten year makeover.  It was also a lot less expensive than the other quotes we received. Maria knew what we wanted and she made it happen. From pick up and delivery, everything exceeded expectations. Kind, helpful, professionals. We will use them on our future projects.  I recommend you do as well."

- Chris G., Washington DC

"We recently ordered window blinds at the Mill End Shop store in ROCKVILLE. Their service was great!  Ordering in the store was easy and quick. Blind arrived earlier than the estimated two week delivery time. Their installation techs were very nice.
We are very satisfied with the entire experience and rate them a "5" out of "5"."

- Martin W., Rockville MD

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