CLIENT TESTIMONIALS
CUSTOM INTERIOR DÉCOR
“I have been a client of Mill End Shops (Rockville) for over 30-years. Elliot and his team are friendly, professional and gifted craftsmen/women. They are respectful and patient throughout the entire selection process. I appreciate the patience they exhibit with their clients. It can be difficult to make a decision because of the many choices of fabric they offer. They eagerly answer any questions you have, and I feel they are honest with their feedback. The finished products are always gorgeous and far exceed my expectations. Once they have done your upholstery and custom curtains, your house feels like a new home. I highly recommend Mill End Shops because of their great service”
- Peggy K.
“The employee I received help from in the Annapolis store was delightful and so helpful. I upholstered 6 chair seats for the first time in my life, and I got the support I needed from the Mill End Shop. Thank you!”
- Marlene G.
“Mill End Shops did a great job reupholstering my footstool”
- Katherine R.
“Beautiful work on a special old chair”
- Beirne R-S.
“Great service, great products, reasonable timeline. Mill End Shops helped us evaluate a fairly big project with window treatments for 11 windows. The results are beautiful and the products are working smoothly.”
- Tim G.
“I was a first time Mill End Shops customer. I am very satisfied with the service received and I love my reupholstered bench. I will definitely be a repeat customer.”
- Johnette T.
“We needed window treatments to complete remodeling of several rooms. Since we had payed attention to buying low or zero VOC products for the rooms, we wanted similar materials for our windows. Fortunately, we found a local Mill End Shop in Rockville that sold Graber-blinds. The proprietor, Elliot, was extremely knowledgeable and attentive. As we browsed through samples, he greeted repeat customers by name. He assisted us in choosing natural black-out shades for the bedroom and natural wood blinds for the other rooms. All were ordered and installed by friendly, competent workers. We couldn’t have been more pleased.”
- Bart L.
"This shop does wonderful work."
-Maria A.
"Everything was as negotiated & the finished product is perfect. Completely happy."
- Gavin C.
“They do wonderful work and they are very easy to work with. I had a couch reupholstered and I loved how it turned out. Elliott and staff are [professional and very helpful”
- Cecilia R.
“I’ve been a Mill End customer for many years. My most recent experience was having a favourite chair, 35 years old, reupholstered. Mill End picked up my chair, did beautiful work, and delivered it back to us in even better shape than when it was new. THANK YOU. I’m looking forward to many more years of enjoying my “new” chair”
- Cathay B.
“Very professional and friendly service. Punctual and knowledgeable. Will use them again and again”
- Mary M.
“What a wonderful experience with Mill End Shops. Lydia was amazing to work with. She took such care. My husband is retired and physically challenged and he spend 85% of his day on the sofa. Lydia requested that the fabric be reinforced with a backing to give strength and longevity to the absolutely beautiful sofa. Our new drapes and Darren that hung them took such pride in his work. I would recommend Mill End Shop to everyone to asks”
- Linnea M.
“I was looking for professionals to install rods and hang curtains for two windows. Not an easy search, but I am glad I went with Mill End Shops. They did a wonderful job and it was very easy to communicate with Elliot. Highly recommend”
- Li W.
“Everything about working with Elliot and his team was fun, easy, and efficient from start to finish. I am beyond pleased with the superb skill and care that went into refreshing a treasured family heirloom. My father in law was so pleased too and said his mother would have loved it. We will definitely be return customers”
- Julie M.
“It is my pleasure to strongly recommend Mill End Shops In Fairfax, VA for your decor and upholstery needs. I have been extremely pleased with the living room chairs they reupholstered, the window treatments they designed for my kitchen, library and family room, as well as their drapery cleaning service. Lydia is a dream to work with. She listens carefully to understand what you’re trying to achieve. Her insight, knowledge and straightforward advice always provide the best options to consider. Darren - who takes the lead in their installations - is extremely skillful, efficient, and their workmanship is superb. Prices are very reasonable given the quality and value they provide. You cannot go wrong with this excellent business.”
- P J.
“I have used Mill End Shops on several occasions and have been very satisfied and pleased with the results AND the service. I was able to use existing fabric for one project so it matched other drapes. I was also able to find complementary fabric with existing window treatments in a bedroom. Installation was done very efficiently and competently. The people involved were very knowledgeable and creative. I am very happy with all the products and services of Mill End Shops”
- Daena K.
“The experience was very helpful during selection and choice of the product. The delivery was ahead of schedule. Thank you.”
- Marjorie K.
“My experience with Mill End Stores has been exceptional from the first phone call to the completed project. Initially, the owner drove from Washington, DC to Baltimore, MD to look at my skylights and measure the windows. Accompanying the owner was his excellent installation team to discuss the type of motorized blind and fabric needed for this customized job. Both were realistic and knowledgeable about what the installation would take. From start to finish the experience was efficient, low-keyed, and professional. In the future, Mill End Stores will be the first place I contact and recommend when I or others need motorized blinds, re-upholstering, or draperies. Thank you!”
- Rica
“They were great! They replaced the fabric on our ottoman and it looks brand new. Awesome world!! Would recommend them 10/10.”
- Charles F.
“Absolutely the best decision to get my vintage sofa reupholstered. Elliot and Mill End Shops did an excellent job. See the before and after pictures. The geometrical pattern pops, the tufted buttons are so nice. Every detail is immaculate. I plan to have a chair done and will definitely turn to Elliot and Mill Enc.”
- Marie K.
“With Mill End Shops you get a great product ie shutters, shades, curtains and fair pricing. Excellent customer service. Much better than the last shutter place we bought. Installation great as well.”
- Carol D.
“Excellent choice of fabrics. Excellent reupholstering service to chair and ottoman. Updates as to progress and pickup/delivery service as well. We are returning customers and could not be more pleased.”
- A. & S. Johnson
“They did an absolutely gorgeous tailoring job on an old well-loved chair. Everyone at the store was helpful, thoughtful and very professional. I would recommend them to anyone”
- Johanna S.
“Mill End Shops did a wonderful job with our winged back chair reupholster! They were easy to communicate with and got the job done super quickly! We love our chair!!”
- Alexis W.
“Excellent workmanship, and pickup and delivery service excellent”
- Faith H.
“I have appreciated the personal service at Mill End Shops, both from owner and local Annapolis staff. Very responsive and proactive with their help”
- Charlotte F.
"Mr. Breslau was exceptional in working with us. I cannot think of a more pleasant time making such an expensive investment. Mr.Breslau’s selections were wonderful and he is a true professional. The team of young men he had to install the drapes were very courteous and we appreciated their attention to detail. Again, working with Mr. Breslau and his team was an enjoyable experience. Once we are past this pandemic, I will have company over and they can view this beautiful addition to our home. I am a repeat customer and will continue to recommend Mill End Shops to my relatives, friends and associates.”
-R.N.
“Mill End Shops was so easy to work with. They kept their commitments and delivered on time, right before Christmas! We love our reupholstered loveseat. Thank you!!”
- Kathy B.
“Tons of amazing fabrics”
- Edom
“Elliot was a pleasure to deal with and a gentleman; the work was very good and the installer was very good (Chris); however, the time frame to complete the project was a little to long in my opinion, but overall I would use them again as Mill End has done almost my entire home with custom made treatments.”
- Joseph A.
“Lydia was so easy to work with in giving advice and helping me select the drapery fabric and rod hardware. Darrin did a great job measuring and installing. We really like how the drapery turned out and are very pleased with the professional job they did”
- K. B.
"I have been very pleased with Mill End Shops for slipcovers just made, but also curtains in the past and various window treatments. Good selection, helpful staff, and prompt, courteous service, Have dealt with them for over 30 years”
- Eniko B.
“The owner/sales person was very friendly & accommodating. I took my time looking for fabric, chose the fabric I wanted to use to cover my chairs, left a deposit & will wait for someone to contact me regarding picking up the chairs. It was a wonderful experience. I would recommend the Mill End Shops to anyone looking to cover chairs, sofa, make curtains or drapes, valances or anything you need covered/reupholstered. I am a satisfied customer”
- Karen J.P.
“Mill Ends was recommended in a Nextdoor post about finding a good upholstery company. I called and got a great estimate. They offer pickup and delivery. It was easy to make an appointment to visit the store where I was able to look at several fabric samples. Lydia helps you as much as needed. The final product is awesome”
- Liana C.
“My son-in-law J* S* installed the new Hunter Douglas shades in our master bedroom. I want to thank you for helping my daughter V* in taking the necessary steps for the replacement of the older shades, for contacting Hunter Douglas Co, for having a shipping box custom-made, etc. I am very happy with the new shades: the mocha brown color contrasts beautifully with the blush tone of the drapes, and repeats itself in the room on brown pillows and bedskirts. I also like the new cord tensioner that makes it easier to open/close the shades. (...)
Hunter Douglas and Mill End Shops and Elliot are first class! I will recommend them to my friends.”
- Ms. Daniele D.
“Mill End Shops did an excellent job on the upholstery for my banquette seating. Extra special kudos to Elliot and his team. Super professional and accommodating. Highly recommend this company”
- Shannon T.
“The fabrics here are gorgeous, top-notch. I have used their services for many years. The salespeople are extremely helpful with design questions and choices. The fabric selection is amazing”
- Lauren D.
“We ordered 15 pairs of plantation shutters for our home in Ellicott City. The owner Elliot personally came and measured all of our windows. When the shutters came in, an installation appointment was made. The installers arrived on time, worked all day to install without even taking a break. The installation was meticulous, my wife is absolutely thrilled. When the installation was complete, they took all the trash and cleaned everything up. Great jon; highly, highly recommend. P.S.- Based on the outstanding job, we are also going to have 2 chairs and a sofa reupholstered by Mill End Shops.”
- Ron M.
“It is a lovely shop with many selections to choose from. I had such a pleasant experience with everyone from the sales person in the store to the upholster to delivery. It was very easy and I am very happy with the final product. They did an excellent job. I had my dining room chairs done and they were a gift from my mother-in-law. Even she approved and had her sofa done with Mill End Shops. I would recommend them to anyone.”
- Diane B.
“Absolutely wonderful. We found this place online after our regular upholsterer was unavailable. Wow! They are fantastic! They pick up and deliver and are very professional. The word is stellar and done in a very timely manner. You will not be disappointed. We will definitely be using them again”
- Jill A.
“I have used Mill End Shops for years to reupholster and make pillows for my home. Both of the sofas they did for me have been fabulous, but this last sofa and ottoman they reupholstered was a huge job and the work they did was beautiful and perfect. I couldn’t believe how it matched up to the original quality of the sofa! My fifteen year old sofa looks brand new, and even better than brand new because i was able to choose my own fabric which no other stores would have had nearly as nose of a selection. I would go back and highly recommend this store!”
- Mia W.
“Elliot at Mill End Shops was so very kind and helpful and spent the time to ensure I had the proper knowledge to get my curtains perfect. He really went above and beyond to provide excellent customer service. Even from the very beginning when I called to ask about store hours, he was so nice. He asked my name and greeted me when I entered the store. You can tell he takes pride in his business and will make sure you are satisfied before you leave. If you want the true personal touch, I recommend coming here”
- R.T.
“Mill End Shops is a fabulous company that does upholstery and so much more! I worked with Lorraine to redo my extremely old and sun damaged living room chairs. All the fabrics were excellent. My chairs were picked up from my home and delivered brand new! Thank you Elliot and Mill End!!! Love my blue chairs!!!”
- Katie McG.
“Svetlana and her team were great to work with in reupholstering our couches with leather. The color and quality were great. When we wanted firmer cushions, they swapped out for firmer foam no questions asked.”
-Jasmine S.
“Mill End Shops did a great job during the COVID 19 closures- someone dropped off books of samples after a phone discussion; gave me a good price for a sofa and two chairs; and my old furniture now looks great in my new home! So glad they helped me get this done!”
- Kathy S.
“Helpful and friendly.”
- Lenora D.
“Mill End Shops has very high quality service, installation and drapes & blinds. You will walk away happy, with excellent looking and working drapes or blinds that really tie the room together”
- Garrett B.
“I could not be happier with the service and products that I received from the Annapolis location. They always provide top notch service.”
- Charles K.
“Thank you so much for the work on the bench. We love it. We wanted to keep the bench for sentimental reasons and we weren’t sure how it would turn out. I have been putting off doing it because of the price but was hoping that in a time business weren’t open it might be a good time to spend money. You all did a great job and it really is appreciated. Thanks for the lovely work!”
- Josephine C.
"The custom cushions for my gazebo deck furniture are beautiful! Lydia is an extremely skilled designer. I went to numerous shops all over the area and none were able to help me figure out how to find a right 3rd fabric (that had worn out) to match with 2 existing fabrics. The room look great! She was so responsive and organized. The fabrics were all very high quality and reasonably priced. The tailoring job was of the highest level. I recommend that store now to all my friends! Thank you Lydia!"
- Anne M.
“We purchased draperies, sheers, blinds, a roman shade, and a window seat cushion with coordinating pillows from Mill End Shops' Fairfax location. We were impressed with the wide array of high-quality fabrics from which we could choose. Our saleswoman Eugenia was very knowledgeable and spent the time to help us select the right patterns and materials to fit our space. The installer was a consummate professional and even managed to hang our new curtains without moving the Christmas tree that was obviously in his way. He wore shoe covers while inside, cleaned up behind himself, and even took the time, when asked, to discuss possible paint colors for the wall before leaving. All in all, a very pleasant experience.”
- Kathy S., Herndon, VA
“Thank you for your professional customer services during this Virus conditions. The drapes are elegant and has transform my family room. Your installer is experienced and has sense for detail. He always have a backup plan if needed.
He is to be commended. I am recommending my associates to you.
I have other window dressings to be done also(my bucket list).”
- Veronica W.
“Did great work in the timeframe I needed and picked up/delivered my furniture at my house.”
- Christy J.
“After waiting almost three months for my new bedroom drapes (because of COVID-19), I have to say the wait was well worth it. The drapes are beautiful. They are perfect and achieve the look I was trying for. The installation went smoothly and the installer wore a mask and did not leave anything for me to have to clean up. I would definitely use Mill End Shops again and again”
- Patricia W.
“'I’ve used Mill End Shops for a variety of home projects. I really love the pieces we made!!! My family has been using them over the years and I can't say enough good things about them. They have been in business since the 1930's!!
- Katie L., Killeen, TX
“Oh my goodness, my chairs were falling apart and I could not figure out what to do. I stumbled upon this website, made a call and received an appointment the same day. Picked my fabric and received new chairs in less than two weeks. Couldn’t ask for a better experience.”
- Ms. Laing-Wright
“It was a very good experience. I did not feel pressured to purchase anything. I thought they were really concerned with doing a good job, which they did. We love are drapes and roller shades.”
- Reginald T.
“Our salesperson Lydia was very helpful in picking out the right window covering and designing a custom covered headboard. The gentleman who did the installation was always punctual, careful and did a wonderful job.”
- Jessica L.
“Dave was very friendly and did a very good job reinstalling my drapes.”
- Gary M.
“Very happy with my newly upholstered club chair and ottoman! Excellent workmanship and love the fabric. They also created a cushion for a chair with a caned seat that could not be re-caned. It was a tricky job that I had taken several other places without luck, but Mill End figured it out and did a great job. Great customer service and easy to work with. I know they have lots of customers, but they make you feel like you’re the only one!”
- Sherry M.
“Very happy with the work completed”
- Olga R.
“Beautiful work - excellent and good customer service”
- Devera R.
“I am extremely happy with the new cushions for my porch furniture made by Mill End Shops in Bethesda. They had a large selection of outdoor fabrics, and the final product turned out wonderfully. I couldn't be happier!”
- CPC
“From the selection of the fabrics to the delivery of the furniture, everyone at Mill End Shops was easy to work with. They did a fabulous job.”
- Elsie K.
“I received the most beautiful blue fabrics from Mill End Shops ,My entire family shops there now”
- Alfred A.
"Personable service and wide selection."
- Anne J.
"Great service and expertise"
- Tamyla A.
"Excellent! I had 6 kitchen chairs re-upholstered by Mill End. They did a superb job!"
- Carolyn W.
“I'm an Interior Designer and I highly recommend Mill End Shops. Elliot was very responsive and professional and I love how this project turned out.”
- Breanna H.
"This shop has a great selection of fabrics, with lots of vivid colors and lavish designs. A good place for people who like fabrics, indeed."
- Thomas C.
“I couldn't be more pleased! I inherited the chairs from my aunt who loved art and antiques and Mill End came up with a wonderful choice that suited the room's decor and honored her spirit. They did an expert job with the upholstery and matched the pattern to the shape of the chairs perfectly. I am very very happy with their work and would use them again.”
- R.L.
"I don't typically write reviews about any companies, but Mill End Shops has been just AMAZING! My husband and I have been returning customers of Mill End Shops. We have ordered draperies and sheers from them and we absolutely love it! The work has been completed extremely fast with high-quality materials. Everybody was super nice and helpful there. We definitely recommend Mill End Shops to anybody who is looking for a great custom interior decor company. YOU WILL NOT REGRET IT!"
- Karina S.
“We were referred to Mill End Shops by a long time customer and happy that we were! We needed to have 14 chairs for our office recovered. The chairs were in good shape but didn't match our new location. They came out with so many beautiful fabric choices. I thought it would take longer to choose from so many but she made some recommendations and in no time we had what we wanted. The chairs were picked up in 2 batches to be done and before I knew it they were ready. They look beautiful. From the initial meeting to the last chair delivered everyone we dealt with was professional, kind, and simply GREAT! We now have a go to for the next project.”
- Nancy G., Herndon, VA
"On our first visit, we purchased a lovely comforter, pillows and bolster. The onsite team was helpful, patient and understood what we wanted. The first comforter was designed to be very minimal, crisp and not frumpy. The team delivered, we were very happy. The second visit we purchased a comforter to coordinate with the pillows from the first visit. The pillow fabric was so nice, we decided that another comforter of different fabric would be perfect. We discovered a beautiful coordinating fabric for the pillows. With our fabric selection, the attention to detail and skillful technique of the fabricators, the second comforter is beautiful and absolutely sumptuous! Great customer service for both visits. Looking forward to our next purchase!"
- Suwane P., Woodbridge, VA
"The upholstered pieces that they did for me came out beautiful. I had my own fabric which they had no problem using and the pricing was about the best that I found! I will use them again!!"
- Bronya C.
"Skeptically we went to Mill End shops looking to reupholster a sofa we really like. We had a quote from a place on 14th street and were concerned with fabric quality and cost. We met with Maria at the Rockville location and she spent a lot of time with us to find the perfect fabric (cat friendly) which was perfect for our sofa. After a bit of trepidation we went forward and we couldn't be happier. The sofa looks better than the show piece couch which we used as our inspiration. For half the price of the show couch we were able to keep our designer couch with a ten year makeover. It was also a lot less expensive than the other quotes we received. Maria knew what we wanted and she made it happen. From pick up and delivery, everything exceeded expectations. Kind, helpful, professionals. We will use them on our future projects. I recommend you do as well."
- Chris G., Washington DC
"We recently ordered window blinds at the Mill End Shop store in ROCKVILLE. Their service was great! Ordering in the store was easy and quick. Blind arrived earlier than the estimated two week delivery time. Their installation techs were very nice.
We are very satisfied with the entire experience and rate them a "5" out of "5"."
- Martin W., Rockville, MD